There will be an inspection fee. Start by contacting the mattress retailer. Home → Simmons Beautyrest → Simmons Beautyrest Mattress Warranty Claim Information. picks it up and recycles it for you. Your email address will not be published. David writes: Hi Pete, I have a Simmons Beautyrest mattress that is several years old. This was in our bedroom and we moved it to a guest room buying a replacement. Terms and Conditions Privacy Policy Affiliate Disclosure. 1. Review your warranty’s terms. Operating Hours: Monday - Thursday 8:30AM - 4:30PM EST. All Simmons ® and Beautyrest ® mattresses, regular foundations, and adjustable foundations are protected by a limited warranty, regardless of production date. Home → Simmons Beautyrest → Simmons Beautyrest Mattress Warranty Claim Information. A copy of original bill of sale is needed to determine original date of purchase. Beautyrest ® has spent 125+ years satisfying our customers with the ultimate in mattress innovation and total comfort.. Friday 8:30AM - 2:30PM EST. Bed sucks!!! candles) near your mattress. and law label. Additionally, using an improper support system for your mattress voids your warranty. And, the mattress must be free of stains. https://www.beautyrest.com/thank-you/?referrer=warrantyclaim By clicking the box you are stating the warranty claim forms are accurate and complete to the best of your knowledge. Your email address will not be published. Please note: The manufacturer’s warranty does not cover any transportation and/or service costs associated with the warranty process. Simmons Beautyrest Greenwood 9.5" Firm Mattress EXTRA FIRM FIRM MEDIUM PLUSH ULTRA PLUSH. The website should walk you through the rest of the process. EASY CLAIMS PROCESS: File a claim anytime online or by phone. Offer valid only on models indicated and while supplies last at participating locations only. This Serta limited warranty protects the original purchaser from defects in material and workmanship during the coverage period (see law tag for warranty code). Sleep better with Simmons Beautyrest top-rated mattresses, … Sample Receipt. The code is usually a single letter of the alphabet. Sample Receipt. Additionally, shipping fees for inspections, repairs, and replacements are paid by you (except in California). They also cover any transportation and recycling charges. If you get your first mattress replaced or repaired, you do not get an extended, duration of any applicable implied warranties. Warranty Inquiry Email: customerassistance@simmons.com. Phone: 1-856-874-6894 (function(d, s, id) { Press the space key then arrow keys to make a selection. , meaning your mattress is suitable to function as a mattress. These guidelines include: Most mattresses come with a warranty, find out what it covers and how to file a claim. There are several things that can void an otherwise legitimate warranty claim. In order to have a warranty claim, most mattress companies require that an indentation in the mattress measure 1.5” in depth. Visit a store, call (877) 316-1269 or chat online for complete details. I need to initiate a warranty claim, but the store where I bought it, is no longer in business. We ordered mattress and box spring 3 weeks ago. if (d.getElementById(id)) return; . You can find yours by checking the code on the, on your mattress (typically the tag on your mattress that says, “Do not remove”). New mattress purchases are covered by a 100-night. Simmons Canada Email: customerservice@simmonscanada.com. I need to initiate a warranty claim, but the store where I bought it, is no longer in business. If your mattress has a removable cover that needs to be cleaned, dry-clean it only. The law tag on your mattress will provide a code that you should reference against the warranty card for the length of your warranty period. Let them know that they have gone out of business. If your Beautyrest® or Simmons® mattress or foundation fails due to a manufacturing defect not practical to repair, the remedy under this warranty will be replacement of the defective product in Canada. BEAUTYREST Customer Care. Simmons - King size simmons beautyrest whitehaven mattress; Simmons - … Operating Hours: Monday - Friday 9:00AM - 5:00PM PST The new item will be of equal value to your original mattress or foundation. Replacing a Latex Mattress Topper for a Dux Bed. Don’t stand or jump on your mattress (even children). 1. Review your warranty’s terms. For slatted bases, use at least 5 hardwood or metal, to guard your bed from spills, bodily fluids, and. , an identical item may not be available; in that case. New mattress purchases are covered by a 100-night sleep trial. Use left/right arrows to navigate the slideshow or swipe left/right if … There will be a delivery fee if approved for a replacement. * Required fields. Please refer to your limited warranty card on Beautyrest.com for coverage information, or contact Simmons Consumer Service Center at 877-399-9397 . You will need your proof of purchase in order to complete any warranty claim. Simmons recommends following care and cleaning protocols for your mattress in order to extend its lifespan. Claim Warranty Form. Consumer damage and comfort are not covered by the warranty. from using your mattress or foundation. There is a brief summary of warranty information in the chart below, but download the PDF for full warranty information. In order for your warranty claim to be processed you will need to use the option to pay for the $59 inspection fee on the next screen Send Warranty Claim. protocols for your mattress in order to extend its lifespan. This warranty covers only manufacturing defects (including some removable mattress covers), meaning it does not cover incidental or consequential damages (however, some state laws may qualify you for such coverage). Warranties only apply to the original purchaser. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. I have a Simmons Beautyrest mattress that is several years old. In order to have a warranty claim, most mattress companies require that an indentation in the mattress measure 1.5” in depth. ... We received your warranty claim. Make sure to check your owner’s manual for model-specific details. PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days. If the warranty doesn’t cover your complaint, then it’s probably not worth the headache of filing a claim. Beautyrest reviews (www.beautyrest.com): Poor poor service. Make sure to check your, , regardless of production date. Make sure you have the original date of purchase, which can be found on the copy of original bill of sale. More Simmons Beautyrest - Black Complaints & Reviews. Removing the law tag. Before going through the trouble of filing a claim, make sure to review your warranty. Make a warranty claim Make a warranty claim. js = d.createElement(s); js.id = id; Beauty rest blanket broken! Claim Warranty Form. Q. I have moved away from my dealer. This warranty covers only manufacturing defects (including some removable mattress covers ), meaning it does not cover incidental or consequential damages (however, some state laws may qualify you for … You have read and understand the warranty information and will be able to provide the law tag, proof of purchase and pictures required to process your warranty claim. Read our comprehensive mattress buying guide. Please complete the fields below to the best of your ability. If within the first 100 nights of receiving delivery of your new Beautyrest MATTRESS, you're not completely satisfied—for any reason—you may return it for a full refund. Make a claim My Enquiries Logout Login Create account. We want your new Beautyrest ® mattress to give you the first-class sleep you deserve. They specifically list the following issues not covered under their warranty: You must be the original owner of your Beautyrest mattress in order for the warranty to be valid, including expressed and implied warranties. We want your new Beautyrest ® mattress to give you the first-class sleep you deserve. Most claims approved within minutes. The code is usually a single letter of the alphabet. Beautyrest.com Orders: Email: support@beautyrest.com. Sign into the portal and simply answer a few quick questions, download and print a measuring device, and upload some pics of your product(s). js.src = 'https://connect.facebook.net/en_US/sdk.js#xfbml=1&version=v3.2'; There is lots of good information to be had here…Not only about mattresses,... Hello Everyone, This blog will provide you accurate information about mattresses and the mattress industry.... Michael writes: Hi Pete, We have a king size Dux mattress. Please complete the fields below to the best of your ability. Simmons Beautyrest Mattress Warranty Claim Information. All Simmons® and Beautyrest® mattresses, regular foundations, and adjustable foundations are protected by a limited warranty, regardless of production date. Also, getting a replacement for one item in a set doesn’t mean you’ll get replacements for the other items. Every lifetime … Online Warranty Form ... Only your email address and contact information are required to file a warranty claim with us. They also cover any transportation and recycling charges. If you opened a warranty claim through your dealer and are dissatisfied with the outcome, please contact our office. Online Warranty Form ... Only your email address and contact information are required to file a warranty claim with us. Seem ripped. Simmons – If you have had a problem with your mattress and have a warranty, submit a claim here. Home → Simmons Beautyrest → Simmons Beautyrest Mattress Warranty Claim Information. Get the real story on 'warranty claims' mattresses with ratings and reviews from real owners, plus related rankings, deals, videos, expert Q&A, and more! You can find yours by checking the code on the white law label on your mattress (typically the tag on your mattress that says, “Do not remove”). Home Got a problem? ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Simmons Bedding Customer Service. Depending on your state, this limitation on implied warranties may not apply. Once you have your code, check the Warranty Code Chart at www.beautyrest.com or www.simmons.com. Filing a warranty claim. http://mattressexpert.typepad.com/ Don’t smoke or have exposed flames (i.e. Check out our overview of the entire Simmons Beautyrest collection to find if one is right for you. I need to initiate a warranty claim, but the store where I bought it, is no longer in business. Save 50% on: Beautyrest BR800 Medium, Serta Elkins II Firm, Sealy Maplewood, Sleepy’s Doze models. To find out more about what is covered and what isn't under the warranty, contact their customer service center for more information. Blogs: The Mattress Firm Warranty Claim Center is closed on Sundays, but will respond to all requests from Saturday and Sunday, by close-of-business the following Monday. Before June 2003 Between 2003 – 2007 Flameguard protection Between 2008 – 2013 Between 2014 – Present will send you a similar model or use similar material for repairs. Thank you for registering your Simmons® Mattress. We want to hear from you. One Hot Buy item each per household. They are likely to refer you back to your retailer. You can find contact details for Simmons Bedding above.. ComplaintsBoard.com is an independent complaint resolution platform that … Making the best use of our mattress blog. We’ll review what is covered, what’s not covered, and any fine print you need to know about. If you’ve moved away from their service area, or if they aren’t in business anymore, contact the Simmons Consumer Service Facility by emailing customerassistance@simmons.com. All warranty coverage runs through the number of years indicated on your code. Simmons has several different warranty periods. 2. You need to be in possession of your original receipt. Offer valid only on models indicated and while supplies last at participating locations only. Also, getting a replacement for one item in a set doesn’t mean you’ll get replacements for the other items. View Your Warranty: Having an issue with a sleep set you bought from a Sealy retailer? Go here for details on filing a warranty claim. Here is the link where you can begin the warranty process with Simmons, directly. If your mattress has stains that could be from bodily fluids or. We want to hear from you. If your mattress has stains that could be from bodily fluids or cleaning fluids, Simmons has the right not to accept your return. If the warranty doesn’t cover your complaint, then it’s probably not worth the headache of filing a claim. 100-Night In-Home Trial. Your returned MATTRESS will be recycled. Choosing a selection results in a full page refresh. These labels will be used to pinpoint your specific model and to make sure the warranty is valid. You only get one sleep trial per household, per year. YOUR RIGHTS UNDER STATE LAW: Malfunctions covered after the manufacturer's warranty. If you return your mattress during this period, Simmons picks it up and recycles it for you. They specifically list the following issues not covered under their warranty: The mattress is not quite the firmness you desire, or otherwise does not meet your, Changes in your mattress as the result of temperature or humidity, The mattress doesn’t hold your full weight, There are damages in the cover, fabric, corner guards, or handles from, mattress in order for the warranty to be valid, including expressed and implied warranties. You’ll also need access to your model name label and law label. Stay tuned and someone will contact you shortly. Phone: (877) 809-0094. If you qualify for a repair or replacement of the defective product, an identical item may not be available; in that case, Simmons will send you a similar model or use similar material for repairs. Warranty Claims. Some Hot Buys only available online. If you need to transport your mattress, secure it in thick plastic covering to protect it from the elements. You also must have purchased your bed from the, or one of their authorized dealers. The limited warranty applies only to manufacturing defects only. This warranty covers only, ), meaning it does not cover incidental or, . http://themattressexpert.blogspot.com/. Get in touch. Phone: (877) 399-9397. fjs.parentNode.insertBefore(js, fjs); Beautyrest ® has spent 125+ years satisfying our customers with the ultimate in mattress innovation and total comfort.. If you get your first mattress replaced or repaired, you do not get an extended warranty period or a new limited warranty period. The latex... Simmons Beautyrest Mattress Warranty Claim Information. Your warranty coverage is offered through the manufacturer and will differ across brands. Beautyrest warranty You only get one sleep trial per household, per year. Some Hot Buys only available online. If you need additional assistance, we’re happy to help! Please review your warranty card for coverage details. All rights reserved. Fill out our contact form, call or write us -we’re here to help. Never, never, would I buy from this manufacturer again. David writes: Hi Pete, I have a Simmons Beautyrest mattress that is several years old. has one of the more complicated warranty systems we’ve seen on the mattress market, but we’ve done all the research for you. © 2021 Mattress Advisor. Simmons - King size simmons beautyrest whitehaven mattress; Simmons - Leather recliner For example, if your mattress was made after March 1, 2015, the code “A” means your mattress is covered by a 10-year limited warranty. }(document, 'script', 'facebook-jssdk')); Email us: pete.themattressexpert@gmail.com. In the market for a traditional mattress? Compare Beautyrest models with the latest competitor hybrid & memory foam mattresses. More Simmons Beautyrest - Black Complaints & Reviews. Responding to your questions and feedback is our priority. Our Customer Care team are happy to help you out. Though you might notice indentations of a lesser depth, they would not be covered unless they reached the 1.5″ level. Please Check out One of our Blogs Listed below Or Ask us on Facebook or Twitter. One Hot Buy item each per household. Model name label and law label must be provided to identify the bedding and validate this warranty. Warranty eClaim (FREE) Results in 5 - 10 Business Days. Visit a store, call (877) 316-1269 or chat online for complete details. These guidelines include: with a firm center and firm edges. To file a warranty claim on your Stearns and Foster mattress, all you have to do is visit the Stearns and Foster website, click on “Warranty Information,” and at the bottom of the page you can enter your Warranty Participant Code, available on your purchase paperwork. Save 50% on: Beautyrest BR800 Medium, Serta Elkins II Firm, Sealy Maplewood, Sleepy’s Doze models. You also must have purchased your bed from the Simmons Bedding Company or one of their authorized dealers. Simmons notes that they are not liable for incidental or consequential damages from using your mattress or foundation. These labels will be used to pinpoint your specific model and to make sure the warranty is valid. If the Beautyrest® or Simmons® product you purchased is It begins on the, . Air mattress. Responding to your questions and feedback is our priority. 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