unfortunately for me it was after I have caused the problem lol!! I bought my 2019 Trail Boss Custom at the end of May and have been fighting this display screen freeze since two weeks after purchase. Got back in the car after shopping and now it's stuck in the constantly loading screen now too and hasn't worked since. . and turned my car off :/ (same screen as post#1) Only thing that works is the backup camera when car is in reverse. This problem is due to the "flex" ribbon cable becoming cracked on the portions that it bends everytime the screen … Of course! If your car radio won't turn off, follow these steps to eliminate each potential culprit. 1 Bose Post. The wife's 2014 limited was working fine on the way to the store last night. 0 Solutions Bose Wave Radio CD player - does not play cds. by Studunbar1 yesterday Latest post 8 hours ago by Sam_F. Ok now I have read up on this a fair bit . Update firmware for DAB module. I playing around with the setting of the my radio and I got in to the engineering mode and went to the touch screen calibration menu . Your screen may be retracting and gets stuck with about an inch or so sticking out. . I went to a dodge dealer and was charged $105 Diagnostic fee. Otherwise I would have thrown the radio away. Boss Audio Systems Car Stereo System BV8970B Bluetooth-Enabled DVD/MP3/CD AM/FM Receive. Started it up one day and the radio was frozen. Wave radio IV remote. The only radio station that works is the last one I had it on. 18,976 Views. John Stine - 04/04/2020 Reply . How to Fix a Car Radio That Won't Turn Off . by joanne123 01-12-2019 Latest post 5 hours ago by lowbob57@yahoo.com. . 22 Replies. They first replaced the radio, then replaced the display 4 days later it froze again. We appreciate your understanding and patience during this fluid situation. 1 Reply. 7 Bose Posts. You can then force it to come out by hitting the open button and physically pulling it out. The screen just shows the Dodge Logo. You should be able to narrow down, and even fix, the source of the problem by following these instructions. Please be aware that due to precautions for COVID-19, processing times for returns may be delayed. I found my replacement screen on ebay for $25, took a chance that it would work as stated by the seller. 29 Views. . The only function that works is the Volume button. I have been a Chevy girl for a long time and for the first time not happy. now I spent ages trying to calibrate it but it would not work so I did the worst thing possible apparently . If your touch screen has stopped functioning however the unit itself works, for example you can see the backup camera engage, all the features are working like the navigation, the radio function etc, just simply when you touch the screen it does not work, this boils down to 1 of 3 possible failures we found. 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